1. Q: How long is a membership contract?

A: After your initial comprehensive consultation, the membership contract is annual.

2. Q: What kind of testing do you offer?

A: At Your Whole Health we direct testing based on your individual healthcare needs. We recommend typical preventative health screenings, and many of our labs ordered are standard ones which would be covered by insurance. For those who are interested, we also offer several functional medicine tests such as nutritional evaluations, comprehensive stool analysis, adrenal stress tests, advanced hormone testing, and genetic screenings which are not typically covered by insurance.

3. Q: Do you offer telehealth appointments?

A: Yes! While in person is required for the initial consultation, many follow up appointments can be done via telehealth.

4. Q: Can I use my Health Savings Account or Flexible Spending Account?

A: Yes, these accounts can typically be used. Contact your insurance representative to confirm.

5. Q: Can I submit to my insurance for reimbursement?

A: If you have Medicare or Medicaid, by law you CANNOT submit any bills from Your Whole Health for reimbursement. If you have other insurance with out-of-network benefits, then you can print your superbill from your patient portal and discuss possible reimbursement with your carrier. Many standard labs and tests like x-rays will be covered by insurance, including Medicare or Medicaid.

6. Q: Do I still need insurance?

A: Yes! Membership at Your Whole Health will cover many health visits, however you need insurance for things like standard labs, screening tests, radiology, other providers, urgent care and hospitalization.

7. Q: Is this concierge care?

A: No. Concierge care offers 24/7 contact with your provider. (and costs a LOT more). At Your Whole Health we offer the ability to frequently communicate with your provider, however we are not available on an urgent basis. Most questions will be answered within 24 hours, though occasionally it may take up to 72 hours.

8. Q: Do I still need a primary care provider?

A: We can provide many of your primary care needs as our focus is on health promotion as well as prevention and treatment/reversal of chronic disease. We are not focused on acute care management however, and many patients will want to maintain a relationship with their current medical home.

9. Q: Do you offer family discounts?

A: Yes! We offer a 10% discount to family members living in the same home on their monthly membership fees.